Privacy Policy

Introduction

Cymru Global is dependent on the involvement of its volunteers, supporters and stakeholders. Developing a better understanding of those we engage with through their personal data (name, address, email, etc) allows us to operate and communicate more effectively. We are committed to protecting any personal information we have about you. This Privacy Statement sets out how we obtain, use and protect your personal information.

We are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 2018 and the UK General Data Protection Regulations (GDPR).

Cymru Global communications contain links to websites owned and operated by third parties. These third parties have their own privacy policies – we cannot accept any responsibility or liability for the privacy practices of such third-party websites.

Who we are

Cymru Global’s  purpose is to learn, collaborate and act for peace, social and climate justice, building a nation of global citizens.  We connect the people of Cymru to each other and the world, to help shape a fair, peaceful and healthy planet. From our legacy of over 100 years, we learn from the past to help make a better future. Through connecting, knowledge-sharing and active hope, we’re building a community of global citizens who use local action to create a just world.

We work towards our purpose through five programmes of work:

Climate and Nature  
Global Learning 
Heritage 
Peace and peacebuilding 
Volunteering 

What information does Cymru Global collect about me?

When you contact Cymru Global to be kept-up-to date, sign up to receive information at events, or engage with online content such as signing up to mailing lists, or you telephone, email or write to Cymru Global, or engage with Cymru Global via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, organisation, email address, language preferences and postal address. This allows us to contact you with information about events, activities and projects that you tell us you are interested in. 

We store some additional information about some of our audiences including details of specific enquiries (for example, for venue customers) and interests, skills and background (for volunteer and staff applicants).

Data Protection law recognises that certain categories of personal information are more sensitive. This is known as ‘sensitive personal data’ and covers health information, ethnicity, religious beliefs and political opinions. We collect information about religious beliefs and ethnicity for job applicants, trustees, volunteers and some project participants. This is collated and stored in a way that would make personal identification of individuals impossible. We collate this data to measure our performance against our Equality and Human Rights Policy. We collect the minimum health information required to carry out our duty of care to individuals, including volunteers and staff members.

Cymru Global may also use publicly available information to identify people who may be interested in partnering with Cymru Global. This information may include newspaper or other media coverage, open postings on social media sites such as Twitter and LinkedIn, and data from Companies’ House and the Charity Commission.

How will Cymru Global use the information collected about me?

Cymru Global may use your personal information for a number of purposes including the following:

in relation to correspondence you have with us (whether by letter, email, text, social media, message board or any other means)
to process your donation
to process your venue booking
for internal record keeping
to fulfil sales contracts you may have entered into with Cymru Global
to contact you about any content you provide
to invite you to participate in surveys or research about Cymru Global or our work (participation is always voluntary)
to provide you with information about our activities, events and news

Your debit, credit card information and bank details

We use a number of external platforms to process payments you make to Cymru Global. These platforms are external to Cymru Global but are reputable within the industry, however we recommend you check their privacy statements for further information.

Eventbrite for event donations (your bank or card details will not be provided to us using this platform)
CAFOnline for donations. This platform gives members of our finance team access to your bank details to process direct debits.

Legitimate interest

In some instances, we collect and use your personal information by relying on the legitimate interest legal basis. This includes and is not limited to:

If you live in a household which has made a financial transaction with Cymru Global in the last 5 years
If you have applied to be a volunteer with Cymru Global in the last 5 years
If you are currently signed up to a course or other paid-for event (which has not yet happened)
If you have made an enquiry to book the Cymru Global’s venue, the Temple of Peace
If you are or have been a staff member, volunteer or trustee of Cymru Global in the last 5 years
If you signed up for more information on our website

We have a legitimate organisational interest to use your personal information to respond to you.

Your choice

It is your choice as to whether you want to receive information about Cymru Global and the ways you can get involved. If you do not want us to use your personal information in these ways, please let us know.

You may opt-out of communications at any time by clicking the ‘unsubscribe’ link in at the end of our mailing list (MailChimp) emails. You can also change any of your contact preferences at any time by emailing: croeso@Cymru.Global

We will not use your personal information for marketing or other communication purposes if you have indicated that you do not wish to be contacted by us for such purposes. However, we may retain your details on a list to help ensure that we do not continue to contact you again.

Will Cymru Global share my personal information with anyone else?

Cymru Global will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.

If you are involved with Cymru Global via one of our hosted programmes, such as Climate Cymru, your data may be shared with staff members working for those programmes in line with the purposes of that project. We always sign a data sharing agreement before sharing data with any partners, which you can view on our website.

We may need to share your information with “data processors” such as service providers, associated organisations or agents who may help us to prepare and send communications to you relating to our activities. These “data processors” will only act under our instruction and we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.

We will also comply with legal requests where disclosure is required or permitted by law (for example to law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).

How long will Cymru Global keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example, we will keep a record of any payments for a period of 7 years. For non-financial transactions, we will keep your data for up to 5 years if we are no longer in contact with you.

If you request that we stop communicating with you, we may keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Where you contribute material to us, e.g. user-generated content, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted, unless otherwise stated at the point of generation.

How does Cymru Global update, correct, or delete my personal information?

The accuracy of your information is very important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, please contact us:

email us at: croeso@cymru.global

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer at croeso@Cymru.Global

Children

If you are under 16 and would like to get involved, please ensure that you have consent from a parent or guardian before giving us your personal information. We collect data from under 16s in the following circumstances:

Young volunteers: young volunteers complete our volunteer enquiry form alongside us obtaining parental consent
Basic details about attendees (names and dietary or access requirements) for school events

Anyone over the age of 13 is permitted to sign up to our mailing list or to engage with us through Facebook or Twitter

Changes to Cymru Global’s Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Cymru Global. The date of the most recent revision will appear at the bottom of this page.

Complaints, compliments or comments

If you are unhappy with our services or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services. Email us at:

croeso@Cymru.Global